Privacy Policy
Last updated: June 2026
This policy describes how NDetwiler Travels LLC ("NDetwiler Travels," "we," "us," or "our") collects, uses, and protects your information. This is a general policy provided for transparency and is not legal advice; please consult an attorney for your specific situation.
1. Who we are
NDetwiler Travels LLC is an independent travel agency based in Orlando, Florida, operating as an affiliated independent advisor of the host agency Cruise Brothers. You can reach us at NDetwiler@CruiseBrothers.com or (401) 369-9971.
2. Information we collect
We collect information you choose to provide when you contact us, request a quote, book travel, or interact with our website, forms, chat widget, or ads, including:
- Contact details such as your name, email address, and phone number;
- Travel details such as destinations, dates, party size, preferences, and traveler information needed to make a booking;
- Communications you send to us and your messaging preferences (including SMS opt-in selections).
We may also automatically collect limited technical data (such as device and usage information) through standard analytics and cookies.
3. How we use your information
- To respond to your inquiries and provide quotes;
- To plan, arrange, and service your travel bookings with third-party suppliers;
- To send you customer-care messages (such as booking updates and follow-ups) and, with your separate consent, promotional messages;
- To operate, improve, and secure our services and comply with legal obligations.
4. SMS / text messaging
If you provide your mobile number and opt in, you may receive text messages from NDetwiler Travels LLC. Customer-care and promotional messages require separate, explicit consent collected through independent checkboxes, and consent to receive messages is not a condition of any purchase.
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe, or HELP for assistance.
We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Text-messaging originator opt-in data and consent are never shared with any third parties.
5. How we share information
To arrange and fulfill your travel, we share the information necessary to complete a booking with the relevant suppliers (for example, cruise lines, resorts, tour operators, and insurers) and with our host agency, Cruise Brothers. We may use trusted service providers (such as our CRM and form/chat tools) who process information on our behalf. We do not sell your personal information. As noted above, mobile opt-in and SMS consent data are never shared with third parties.
6. Cookies and analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings.
7. Data security and retention
We use reasonable safeguards to protect your information and retain it only as long as needed to provide our services and meet legal and recordkeeping requirements.
8. Your choices and rights
You may opt out of marketing messages at any time (reply STOP to texts, or unsubscribe from emails). To access, update, or request deletion of your information, contact us at NDetwiler@CruiseBrothers.com.
9. Children's privacy
Our services are intended for adults (18+) and are not directed to children. We do not knowingly collect information from anyone under 18.
10. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.
11. Contact us
NDetwiler Travels LLC · Orlando, FL
Email: NDetwiler@CruiseBrothers.com
Phone: (401) 369-9971